This is intended as an aid while working with your rep or our support team. Please do not attempt to do this without direction.  

  This tutorial is intended to aid in your troubleshooting process with your rep or our support team’s guidance. Please do not attempt this process on your own without direction.  

  This video will show you how to remove and replace a hard drive in a Pioneer Z5 with no base. This is only for directed use. If you must work on one of these units, please work with your rep or our support team. Please do not attempt to…

This article will teach you how to break down reporting into specific timeframes The Maximum that a Merchant can pull a report for is 30 days. If there is a request for a longer report, they will need to email Support@smarttab.com Seen above – If you select the Day of the…

Create a location on 7shifts to map it with venue Go to 7shifts admin Use credentials provided by 7shifts per merchant – login & password to access 7shifts admin Open the Drop-down in the upper-right corner under the user picture. Go to Locations / Departments / Roles. Add a new…

Dynaflex II Go setup guide for iPads. When unboxing the new reader, you will need to keep track of the serial number of the device as you will need this during the paring process. Next, you will need to plug this device into a station with a build of 3.6.2.X…

Updating firmware on DF2g from iPads. Requirements: Dynaflex II Go connected either via Bluetooth or USB connection.  MagtekRMS V2 app. The device must be paired with the app either via direct connection or Bluetooth. (Note: This is only for Dynaflex II Go models. Please use Version 1 for iDynamo units.)…

From time to time, the mobile devices will require build updates for the STPOS application. This can be quickly completed in just a few steps. Here is a video showing how this can be done when an update is needed.