• Dynaflex II Go setup guide for iPads.

    Dynaflex II Go setup guide for iPads. When unboxing the new reader, you will need to keep track of the serial number of the device as you will need this during the paring process. Next, you will need to plug this device into a station with a build of 3.6.2.X…

  • Update Firmware on Magtek Dynafelx II Go Chip readers

    Updating firmware on DF2g from iPads. Requirements: Dynaflex II Go connected either via Bluetooth or USB connection.  MagtekRMS V2 app. The device must be paired with the app either via direct connection or Bluetooth. (Note: This is only for Dynaflex II Go models. Please use Version 1 for iDynamo units.)…

  • iPad printer configuration

    How to modify printer’s on an iPad. Step 1 Log into the Smarttab tablet and select More Step 2 NOTE!! If you have “Use POS Printer Assignment for Remote Instructions” toggled on you will see the default printer selection RECEIPT If you do not have the switch toggled on you will…

  • How to update STPOS app on iPads.

    From time to time, the mobile devices will require build updates for the STPOS application. This can be quickly completed in just a few steps. Here is a video showing how this can be done when an update is needed.

  • How to Load and Redeem SynergyWorld Gift Cards

    How to Load and Redeem SynergyWorld Gift Cards Gift Card LoadRedeem Vid How to load a SynergyWorld Gift Card. Prerequisites: Software must be updated to the latest build and merchant credentials must be inputted correctly in the Credit Card Processing section on the merchant’s SmartTab portal. Step 1 On the…

  • Lease Terms – Conversion *Credit* Applicable to Purchase Discount

    Lease Terms 1-year minimum, thereafter month to month Investment By SmartTab Non-Refundable. When SmartTab invests in your onsite infrastructure with time and materials, you may not be billed upfront for these services, but that does not mean that these services are free and can be misappropriated without fair compensation for…

  • Printer Blade Troubleshooting

    My printer blade isn’t working properly, how do I fix it? The cutting mechanism on your printer is vital to its functionality. If your cutter has jammed or isn’t working properly, check out the specific instructions for each printer below to help resolve the issue. If you’re experiencing a paper…

  • Hardware deterioration: What to do when your fingerprint reader stops working

    Step 1   Fingerprint readers are highly reliable and consistent when new, as your employees use them the reader will start to wear down and become less reliable.The lifespan of the hardware can be impacted by greasy hands and oils on fingerprints, eventually it becomes time to change out the…