Missing Deposits
Missing deposits All payments related questions can be emailed to: support@expitrans.com Please provide Expitrans with additional information: Venue...
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Merchant Processing
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Why Credit Card Are Not Processing
General guidelines: When credit card payments are not processing, 99% of the time that means the internet is not working. This... -
How to Verify You Have a Credit Card Properly Stored
Prerequisite: This function is completed on your POS terminal and you must have a card saved to a TAB. How To... -
What email does the chargeback notice get sent to and how to request a Merlink Account?
Step 1 The chargeback notice will be emailed to the merchant location, and there is a separate ‘chargeback portal’ that... -
How To Request Tip Adjustment for A Previous Business Day After Batch Has Closed
If a client has lost internet that the batch for that day has processed we need to collected pictures of... -
Why Are Payments Lagging or Slow
Cause Typically this happens because of a poor internet connection. Follow the steps for troubleshooting the internet Resolution Internet... -
Sales Tax Reporting Calculations – Rounding Up to Ensure Full Payment & Collection
If a SmartTab client writes or calls regarding Problems with the revenue report related to sales tax please collect their...
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