You can group or ungroups items on a TAB to make the bill easier to read. Note: Items with modifiers will only group together if they have the same modifiers on them Step 1 Ring up all of the items on the tab. Step 2 Once…
Step 1 Employee enters pin Step 2 Select clock in/out Step 3 If prompted: Select the role and click DONE Step 4 Select Clock in/out
Use coursing to be able to ring up separate courses on a single tab and have them fire to the bar and kitchen printers at the appropriate time Step 1 Start a TAB and ensure Enable Coursing is checked Step 2 With Coursing enabled…
Here are 3 methods to start a bar tab. 1) Add items > Chip Credit Card 2) Start New Tab > Manually Enter Tab Name 3) Chip Credit Card > Add Items > Send To Tab Note: Although the language the POS uses is “bar”, restaurants often utilize bar tabs…
Enable Seating on a TAB Step 1 Start a TAB: Either select a table from the tables tab or click start new tab Step 2 Fill in the TAB details and make sure ENABLE SEAST is checked. Press DONE to open the tab. Step 3 If seating was not enables…
If a SmartTab client writes or calls regarding Problems with the revenue report related to sales tax please collect their email address and send them the attached document. Rounding a penny when running a 30 day report all at once vs rounding pennies per each sale = a very small…
Cause Typically this happens because of a poor internet connection. Follow the steps for troubleshooting the internet Resolution Internet Connectivity Troubleshooting – Router information
If a client has lost internet that the batch for that day has processed we need to collected pictures of the signed credit card reciepts and submit to Expitrans so they can manually adjust the totals. Please have them email or text you a 9×9 grid of the credit card…
Step 1 The chargeback notice will be emailed to the merchant location, and there is a separate ‘chargeback portal’ that can be setup if the merchant wants to gain more immediate access to the notice. Step 2 Merchant must email support@smarttab.com and request Merlink access. Email support@smarttab.com and…
Prerequisite: This function is completed on your POS terminal and you must have a card saved to a TAB. How To Store Credit Card Info Option 1 Click on the TABS tab, this will bring up all open tans under the employee’s name. On the bottom right corner of…