How To Sign Out Of POS
Step 1 Click LOG OUT
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How To Sign Into The POS
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Step 1 If not already clocked in, do that first How To Clock In Or Out Step 2 Employee enters PIN on screen Step 3 Select POS
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How To Group or Ungroup Line Items
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You can group or ungroups items on a TAB to make the bill easier to read. Note: Items with modifiers will only group together if they have the same modifiers on them Step 1 Ring up all of the items on the tab. Step 2 Once…
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How To Clock In Or Out
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Step 1 Employee enters pin Step 2 Select clock in/out Step 3 If prompted: Select the role and click DONE Step 4 Select Clock in/out
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How To Use Coursing
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Use coursing to be able to ring up separate courses on a single tab and have them fire to the bar and kitchen printers at the appropriate time Step 1 Start a TAB and ensure Enable Coursing is checked Step 2 With Coursing enabled…
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How To Start a Bar Tab
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Here are 3 methods to start a bar tab.1) Add items > Chip Credit Card2) Start New Tab > Manually Enter Tab Name3) Chip Credit Card > Add Items > Send To Tab Note: Although the language the POS uses is “bar”, restaurants often utilize bar tabs to ring in…
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How to Use Seating
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Enable Seating on a TAB Step 1 Start a TAB: Either select a table from the tables tab or click start new tab Step 2 Fill in the TAB details and make sure ENABLE SEAST is checked. Press DONE to open the tab. Step 3 If seating was not enables…
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Sales Tax Reporting Calculations – Rounding Up to Ensure Full Payment & Collection
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If a SmartTab client writes or calls regarding Problems with the revenue report related to sales tax please collect their email address and send them the attached document. Rounding a penny when running a 30 day report all at once vs rounding pennies per each sale = a very small…
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Why Are Payments Lagging or Slow
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Cause Typically this happens because of a poor internet connection. Follow the steps for troubleshooting the internet Resolution Internet Connectivity Troubleshooting – Router information
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How To Request Tip Adjustment for A Previous Business Day After Batch Has Closed
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If a client has lost internet that the batch for that day has processed we need to collected pictures of the signed credit card reciepts and submit to Expitrans so they can manually adjust the totals. Please have them email or text you a 9×9 grid of the credit card…