No Internet | Offline Mode: How to process payment when you’ve lost internet during service
Step 1 Enter customer order and swipe the customer credit card. Once the top left hand corner of...
- Home
- Internet Troubleshooting
Internet Troubleshooting
-
-
How Do I Check if a Station is Connected to the Internet?
Prerequisite: Someone needs to be onsite and able to physically be in front of the terminal in question How... -
What To Do If You Switch Internet Service
Prerequisite: Must be onsite and have the ability to locate the SmartTab Router Step 1 Recycle power to the... -
Internet Connectivity Troubleshooting – Router information
DO NOT EVER RESTART SMARTTAB NETWORK EQUIPMENT OR RESTART A SMARTTAB MAIN STATION WITHOUT CONSULTING SMARTTAB SUPPORT FIRST! Prerequisite:... -
How Do I Check if a Station is connected to the Internet?
DO NOT EVER RESTART SMARTTAB NETWORK EQUIPMENT OR RESTART A SMARTTAB MAIN STATION OR CLOSE THE APP WITHOUT CONSULTING SMARTTAB... -
Lost Connection To Main Station – Not Connecting To Main
Symptoms: Stations stuck on purple screens that say’s “Not connected to main station” Resolution General guidelines: Someone... -
SmartTAB Network Topology
Here’s a basic layout of a SmartTab Network. The lines represent ethernet cables that serve as the hardwired connections to... -
Why Are Payments Lagging or Slow
Cause Typically this happens because of a poor internet connection. Follow the steps for troubleshooting the internet Resolution Internet...
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT