Prerequisite: Someone needs to be onsite and able to physically be in front of the terminal in question How to Exit the SmartTab App and Reach the Desktop If logged in, Log out of the POS Select the Power options from the top-left Select Exit to Desktop
Partial refunds are currently done through Expitrans (Our Payments Processor). Step 1 Please gather the following information: Business Name – Tab # – Customer Name – Date – Total – Last 4 of Card – Refund Amount – Step 2 Email Expitrans Using the following Template: ————– Subject: Support Request Received Partial…
How To Add a Custom Tender Prerequisite:Start at the Web url of the venue. Step 1 Click the hamburger tile in the top left corner of the web browser Step 2 Navigate to the “Custom Tenders” menu item under “Venue Settings” …
Issuing a refund on a credit card charge from a previous business date. Prerequisite: Need to be performed on a station or server (currently not supported on iOS). Step 1 Find the business date at the bottom of the screen. Step 2 Select the date of…
How to ensure reports will be delivered straight to your inbox.
Transfer individual items of a full check in seconds. *When transferring item(s) to a + NEW TAB stored credit card information does not transfer. Step 1Open the tab you wish to transfer. Step 2 Select the item(s) you wish to transfer and hit the “Transfer” button…
Combine 2 checks and store credit card payment for both. Merge adds the tab you have open to the tab you choose to merge it with. Step 1 Open the tab you’d like to merge. Step 2 Click the “Merge” button on the top left section…
How to Set Up Discount Groups and View Void History
How To Set Up Specific Roles within Smarttab
How To Set Up and Forced Modifiers