Partial refunds are currently done through Expitrans (Our Payments Processor). Step 1 Please gather the following information: Business Name – Tab # – Customer Name – Date – Total – Last 4 of Card – Refund Amount – Step 2 Email Expitrans Using the following Template: ————– Subject: Support Request Received Partial…
How To Add a Custom Tender Prerequisite:Start at the Web url of the venue. Step 1 Click the hamburger tile in the top left corner of the web browser Step 2 Navigate to the “Custom Tenders” menu item under “Venue Settings” …
Issuing a refund on a credit card charge from a previous business date. Prerequisite: Need to be performed on a station or server (currently not supported on iOS). Step 1 Find the business date at the bottom of the screen. Step 2 Select the date of…
How to ensure reports will be delivered straight to your inbox.
Transfer individual items of a full check in seconds. *When transferring item(s) to a + NEW TAB stored credit card information does not transfer. Step 1Open the tab you wish to transfer. Step 2 Select the item(s) you wish to transfer and hit the “Transfer” button…
Combine 2 checks and store credit card payment for both. Merge adds the tab you have open to the tab you choose to merge it with. Step 1 Open the tab you’d like to merge. Step 2 Click the “Merge” button on the top left section…
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