Prerequisite: On-site and able to access a stationary POS Station. *You cannot do this with a mobile POS, aka iPad system. If your venue has 2 or more POS stations, there is a good chance your main station will be located in an office or A/V rack. It…
Missing deposits All payments related questions can be emailed to: support@expitrans.com Please provide Expitrans with additional information: Venue name Date of deposit Deposit amount Your name Please cc/ support@smarttab.com in your email.
Gift Card Requests We’ve partnered with Synergy World to provide integrated Gift cards which you will be able to process on your Smarttab POS. Please Download The Pricing Guide and Relevant Documents You’ll Need To Get Started. Synergy Gift Card Doc’s Please review the pricing guide, gather your logo…
Prerequisite: Someone needs to be onsite and able to physically be in front of the terminal in question How to Exit the SmartTab App and Reach the Desktop If logged in, Log out of the POS Select the Power options from the top-left Select Exit to Desktop
Partial refunds are currently done through Expitrans (Our Payments Processor). Step 1 Please gather the following information: Business Name – Tab # – Customer Name – Date – Total – Last 4 of Card – Refund Amount – Step 2 Email Expitrans Using the following Template: ————– Subject: Support Request Received Partial…
How To Add a Custom Tender Prerequisite:Start at the Web url of the venue. Step 1 Click the hamburger tile in the top left corner of the web browser Step 2 Navigate to the “Custom Tenders” menu item under “Venue Settings” …
Issuing a refund on a credit card charge from a previous business date. Prerequisite: Need to be performed on a station or server (currently not supported on iOS). Step 1 Find the business date at the bottom of the screen. Step 2 Select the date of…
How to ensure reports will be delivered straight to your inbox.
Transfer individual items of a full check in seconds. *When transferring item(s) to a + NEW TAB stored credit card information does not transfer. Step 1Open the tab you wish to transfer. Step 2 Select the item(s) you wish to transfer and hit the “Transfer” button…