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How To Request A Partial Refund of a Check

Partial refunds are currently done through Expitrans (Our Payments Processor).

Step 1

Please gather the following information:

Business Name – 

Tab # – 

Customer Name – 

Date – 

Total – 

Last 4 of Card – 

Refund Amount – 


Step 2

Email Expitrans Using the following Template:

————–

Subject: Support Request Received Partial Refund for [Insert Your Venue Name]

to: Michelle Sanchez <support@expitrans.com>

cc:    Austin Nobles <a.nobles@expitrans.com>, SmartTab Support <support@smarttab.com>

Hi Expitrans team,

Can we please process a partial refund for the following merchant and tab listed below?  Please confirm once completed.

Business Name – 

Tab # – 

Customer Name – 

Date – 

Total – 

Last 4 of Card – 

Refund Amount – 

Thanks,

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