How to Access Stationary POS PORTS
Step 1 To access these ports a person must unscrew the Thumb Screw and remove the protective cover. Note: It’s unlikely...
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Device Troubleshooting
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Protected: How To Calibrate POS Station Touch Screen
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How Do I Troubleshoot An Unresponsive Card Reader?
iPad General guidelines: To address an unresponsive card reader on the iPad/vault units first make sure the unit is fully... -
Hardware Troubleshooting – What Are The Standard Printer Troubleshooting Steps
General guidelines: check to see if the printer is online and communicating with the ubiquity dream machine. Prerequisite:... -
How Do I Check and Reconfigure My Printers
Prerequisite: Be on-site in front of a terminal with Login Access. Step 1 Log into the SmartTab terminal... -
How to add an unrecognized printer to the printer configuration file
Prerequisite: This function is completed from your POS. Step 1 Log into your POS and navigate to the... -
Cash Drawer Open
Prerequisite: Ask the merchant to check what is plugged in and have them confirm the cash drawer is connected into the... -
How to Start Recovery Mode on the POS
How to Start Recovery Mode on the POS Prerequisite: You will need a keyboard plugged in to your station for this....
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