• How to View Discounts on TABs from the Back-End

    Step 1 Navigate back to the hamburger menu, select reports, and then click on the TABS link         Step 2 Select the dates you are needing to view a report on and then choose the filters needed from the drop down menu. Note: You can select one…

  • How to set up a menu

    Prerequisite: This function is completed from the back-end web URL A user looking to change this setting will need the username and password to login into the back-end URL of their venue.   Step 1 Click on the Hamburger menu in the top left of your web browser    …

  • How to Remove An Employee

    Step 1 Log into the back-end     Step 2 Select the Hamburger menu from the top-left of the screen     Step 3 Select Staff under venue management     Step 4 Click the Edit Pencil next to the Staff member you want to delete     Step 5 Click…

  • How to Grant Back-End Access to an Employee

    Check with SmartTAB if the venue has single user login. Provide SmartTAB with the name of the venue. If the venue has Single user logins then SmartTAB will assist in setting those up 90% of the time everybody shares the same credentials to sign into the back-end. If a venue…

  • How to Edit Payrate by Shift

    Step 1 Log into the Back-end     Step 2 Click on the Hamburger menu on the top-left     Step 3 Select Reports     Step 4 Select the TIMESHEET tab         Step 5 Select the date (or date range) for the shift you wish to…

  • How to Edit Employee Pay Rate

    Step 1 Log into the Back-end     Step 2 Click on the Hamburger menu from the top-left     Step 3 Select Staff     Step 4 Select the STAFF tab (selected by default)         Step 5 Locate the employee whose payrate you wish to change…

  • How to change time zone on the POS

    Prerequisite: You will need to start on the back end from your venue’s web URL.     Step 1 Click on the hamburger menu in the top left corner of the screen         Step 2 Navigate down to the BUSINESS HOURS link in the VENUE SETTINGS section…

  • How to Add A Discount Reason

    Prerequisite:This function is completed from the back-end web URL. A user looking to change this setting will need the username and password to login into the back-end URL of their venue.     Step 1 Click on the Hamburger menu in the top left of your web browser    …