• How to change time zone on the POS

    Prerequisite: You will need to start on the back end from your venue’s web URL.     Step 1 Click on the hamburger menu in the top left corner of the screen         Step 2 Navigate down to the BUSINESS HOURS link in the VENUE SETTINGS section…

  • How to Add A Discount Reason

    Prerequisite:This function is completed from the back-end web URL. A user looking to change this setting will need the username and password to login into the back-end URL of their venue.     Step 1 Click on the Hamburger menu in the top left of your web browser    …

  • How To Add/Remove Surcharge on Tabs

    Add surcharge to all tabs automatically     Step 1 Log into the Back-end   Step 2 Select the Hamburger menu   Step 3 Select Tax, Gratuity & Surcharge   Step 4 Under Surcharge check Apply Surcharge   Step 5 If the Surcharge is Taxable select the box for Surcharge Taxable…

  • Understanding Roles – How To Add Roles and Privileges

    Step 1 First thing you want to do is type in the names of the roles that you want in your system and select for each role if it is FOH or BOH. This will define your labor costs.         Step 2 Next you will need to…

  • How do I make and use forced modifications

    Prerequisite: This function is completed from the back-end web URL A user looking to change this setting will need the username and password to login into the back-end URL of their venue.  Note: you will need to set up Mods prior to completing this action.   Step 1 Click on…

  • How to Make a Tab Tax Exempt

    Step 1 Log into the POS     Step 2 Go to the TABS Tab     Step 3 Open the tab you wish to make tax exempt by clicking on it     Step 4 Select Edit at the top of the check     Step 5 Check the…

  • How To Rearrange Menu Items

    Step 1 Log into the back-end     Step 2 Select the Hamburger menu     Step 3 Select Menu     Step 4 Go to the Products Tab (Selected by default)     Step 5 Go to the category the item is located     Step 6 Drag and drop…

  • How To Disable an Item (86)

    Step 1 Log into the POS     Step2 Select the Menu tab     Step 3 Locate the item you wish to disable (86)     Step 4 Press and hold the item to bring up the options     Step 5 Check the Disable 86′ item check box…

  • How To Save A Card From A TAB

    Option 1 Add in your customers order and then swipe the customers credit card. You will see their name pop up at the top of your screen before the system sends you back to the main menu.         Option 2     Step 1 Ring up items…