• How to Grant Back-End Access to an Employee

    Check with SmartTAB if the venue has single user login. Provide SmartTAB with the name of the venue. If the venue has Single user logins then SmartTAB will assist in setting those up 90% of the time everybody shares the same credentials to sign into the back-end. If a venue…

  • How to Edit Payrate by Shift

    Step 1 Log into the Back-end     Step 2 Click on the Hamburger menu on the top-left     Step 3 Select Reports     Step 4 Select the TIMESHEET tab         Step 5 Select the date (or date range) for the shift you wish to…

  • How to Edit Employee Pay Rate

    Step 1 Log into the Back-end     Step 2 Click on the Hamburger menu from the top-left     Step 3 Select Staff     Step 4 Select the STAFF tab (selected by default)         Step 5 Locate the employee whose payrate you wish to change…

  • How to change time zone on the POS

    Prerequisite: You will need to start on the back end from your venue’s web URL.     Step 1 Click on the hamburger menu in the top left corner of the screen         Step 2 Navigate down to the BUSINESS HOURS link in the VENUE SETTINGS section…

  • How to Add A Discount Reason

    Prerequisite:This function is completed from the back-end web URL. A user looking to change this setting will need the username and password to login into the back-end URL of their venue.     Step 1 Click on the Hamburger menu in the top left of your web browser    …

  • How To Add/Remove Surcharge on Tabs

    Add surcharge to all tabs automatically     Step 1 Log into the Back-end   Step 2 Select the Hamburger menu   Step 3 Select Tax, Gratuity & Surcharge   Step 4 Under Surcharge check Apply Surcharge   Step 5 If the Surcharge is Taxable select the box for Surcharge Taxable…

  • Understanding Roles – How To Add Roles and Privileges

    Step 1 First thing you want to do is type in the names of the roles that you want in your system and select for each role if it is FOH or BOH. This will define your labor costs.         Step 2 Next you will need to…

  • How do I make and use forced modifications

    Prerequisite: This function is completed from the back-end web URL A user looking to change this setting will need the username and password to login into the back-end URL of their venue.  Note: you will need to set up Mods prior to completing this action.   Step 1 Click on…